Privacy Policy for Lucky Mfg
Effective Date: October 14, 2025
Introduction
Lucky Mfg (“we,” “our,” or “us”) operates the website https://dgluckymfg.com (the “Service”). We are committed to protecting your privacy and are dedicated to handling your personal information with transparency and care. This policy outlines how we collect, use, disclose, and protect information that you may provide to us through our Service, primarily in the context of business-to-business (B2B) inquiries.
1.Information We Collect
1.1 Information You Provide to Us Directly:
Contact Information: When you fill out our contact form, lead generation form, or communicate with us via email, we collect details such as your Full Name, Company Name, Email Address, Phone Number, and Job Title.
Business Information: To serve you better, we may collect information about your business type (e.g., Retailer, Pet Brand), products of interest (e.g., dog leashes, collars, harnesses), estimated order volume, customization requirements, and any other information you choose to provide.
Correspondence: We keep records of our communications, including email exchanges and chat histories.
1.2 Information Collected Automatically:
When you visit our Service, we may automatically collect certain data using cookies and similar technologies. This includes your IP address, browser type, operating system, access times, and pages you view. This information is primarily used to analyze website traffic, improve our Service’s functionality, and for security purposes.
2.How We Use Your Information
We use the information we collect for the following purposes:
To Respond to Your Inquiries and Provide Quotes: To process your requests and communicate with you about our products and services.
To Establish and Maintain Business Relationships: To send you samples, product catalogs, and company information.
To Improve Our Products and Services: To use your feedback to enhance our product designs and manufacturing processes.
For Marketing Communications (where permitted by law): To send you information about new products, industry trends, or special offers. You can opt-out of these communications at any time.
To Comply with Legal Obligations: To fulfill our legal and regulatory requirements.
3.How We Share Your Information
We do not sell your personal information. We may share your information only in the following situations:
With Authorized Personnel: Within our company with employees in our sales, customer service, and technical teams who need the information to perform their business functions.
With Trusted Third-Party Service Providers: With vendors who provide services on our behalf, such as website hosting, data analysis (e.g., Google Analytics), and email delivery services. These partners are bound by contract to handle your data confidentially and only according to our instructions.
For Legal Reasons: Where required by law, or to respond to valid legal processes, such as a court order or subpoena.
4.International Data Transfers
Your information may be processed within China. Should we need to transfer your data to other countries in the future, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
5.Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6.Your Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
The right to access the personal information we hold about you.
The right to correct inaccurate or incomplete information.
The right to request the deletion of your personal information.
The right to restrict or object to our processing of your personal information.
The right to withdraw your consent where processing is based on consent.
To exercise any of these rights, please contact us using the details provided at the end of this policy.
7.Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.
8.Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@dgluckymfg.com
Mailing Address: D3-1 Delang industrial,shatang village,Houjie town,Dongguan city,Guangdong province,China 523953